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We believe that a good ERP system should allow your business to run efficiently. We are convinced that a great ERP like NetSuite can lead you to tremendous growth by reducing the number of manual tasks, making your people work on things that matter, or having a complete visibility on every aspect of your operations at any time.

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Did you think NetSuite would come with “this standard feature”? We have developed pre-built packaged solutions, from advanced country localisation to dunning, VAT checks and structured references.

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Understanding the business of our customers is at the heart of what we do. With more than 40 years of consulting and NetSuite experience, we have been able to develop packaged and ready-to-go NetSuite solutions that enable you to scale up faster.

Our solutions

ConnectoBank

Discover our Bank Connectivity solution with Isabel and Ponto to download bank statements in your NetSuite account in full reliability and push payments files into your banks in one click.

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Amortization Schedule

Update of Journal Entries created from Amortization Schedule

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Suite Analytics

Discover Suite Analytics NovuPack.

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Dunning

Discover our tailor-made, flexible and ready-to-use Dunning Novupack.

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Localisation Belgium

Discover our SuiteSolution Belgium Localisation Pack that offers additional solutions to better meet legal and accounting compliance for Belgian GAAP processes, in addition to what NetSuite offers in the standard functionalities and localization bundle.

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Why Novutech?

Work with the right partner to get the most out of the NetSuite solution

When it comes to implementing a broad solution like NetSuite, it is important to have the right skills in the right positions. This is why working with a partner like Novutech is important. We are more than just a service company. We have local knowledge, technical expertise and industry know-how. We have the DNA of a start-up, with the capability and the excellent standards of large companies.

Our values of collaboration and teamwork, innovation and knowledge, and transparency define who we are. Let’s succeed together in your business and your digital transformation today.

About us
60+

Implementations carried out in Europe

100+

Customers supported since 2019

50+

Team members with 4 offices in
Belgium, France, Netherlands and Denmark

Our latest publications

Discover and learn more about our publications, news and insights, from customer testimonials to new features.

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[PIAS] Customer testimonial - Global financial harmony thanks to NetSuite

Customer use case

October 08 2021

About [PIAS]

[PIAS], short for "Play It Again, Sam," a nod to the famous line from Casablanca, is an independent Belgian record label founded in 1982 in Brussels by Kenny Gates and Michel Lambot. From its inception, [PIAS] has supported and promoted artists globally through a passionate international network of music lovers. Over the years, the company has expanded its reach by opening subsidiaries in various countries. This client testimonial delves into the history of [PIAS] and its successful partnership with Novutech.  

Integration of NetSuite at [PIAS] 

Initially focused on distributing records from independent labels in Belgium, [PIAS] has broadened its footprint over time by opening subsidiaries across multiple continents and acquiring key labels, such as the classical music label Harmonia Mundi. To support and manage its growth, [PIAS] needed to streamline its financial operations, standardize its accounting processes, and harmonize its systems. Thus, the company naturally turned to NetSuite as its ERP solution.

Objectives and achievements with NetSuite

The primary goal for [PIAS] with NetSuite was to centralize the financial management of its numerous subsidiaries. With NetSuite, [PIAS] now manages about 30 subsidiaries, involving more than 35 users from the financial department. The use of the tool has lead to standardized accounting processes, thereby facilitating the consolidation of financial data. Notably, NetSuite's adaptability in managing multiple legislations and currencies has been invaluable. [PIAS] has also digitized all its accounting processes, eliminating paper archives entirely with everything now hosted digitally within NetSuite. The second objective was to integrate solutions to better address complexities related to data volume, automation, and integration with external tools. Complexities arise from the need to record artist royalties revenues and expenses in the subsidiaries where these contracts are signed, involving many inter-subsidiary costs and revenue recharges. Various solutions and automations have been implemented, including multiple segmentations, workflows for recharging with mirroring intercompany invoices, and self-billing for automatic creation of supplier invoices.

Smart optimization in the purchasing process

[PIAS] has deliberately chosen to systematically use purchase items rather than simply posting on general ledger accounts when entering purchases, from the initial issuing of purchase orders down to the processing of vendor bills. This strategy has enabled effective expense management while enhancing overall understanding within the teams. The approach was primarily chosen to facilitate intercompany re-invoicing and mirroring of intercompany invoices during intercompany recharges, as NetSuite intelligently uses revenue or expense accounts related to items, representing a significant flow in [PIAS]'s operations.

Other custom solutions added

  • Novutech's dunning solution
  • Use of Novutech's tool to generate structured payment references;
  • Implementation of customized sales orders to meet specific business requirements, ensuring precise and effective sales tracking and reporting;
  • Use of ZoneReconcile for automated processing of bank statements;
  • Development and integration of a customized purchase order approval workflow, thereby optimizing internal processes.

Future Objectives

Some of the objectives for the future are: continue to harmonize processes across various subsidiaries, extend the use of the payment module, integrate a bank reconciliation tool, and develop or integrate new tools for business analytics.

Conclusion

Thanks to NetSuite, [PIAS] has achieved global financial harmony, unifying operations across its many subsidiaries. The company has overcome complex challenges related to royalty management and optimized its financial processes. [PIAS] continues to evolve, even considering stock management in the near future. This client testimonial illustrates the power of NetSuite in transforming and optimizing financial operations for international companies like [PIAS].

Quote

About Novutech: “Novutech has been a trusted partner to [PIAS] since the beginning of our NetSuite journey. We have relied on their expertise and product knowledge, as well as their professionalism. Furthermore, Novutech's team is always available and attentive to our needs. Novutech is a reliable partner without whom the tool we use today would not be as effective and efficient. Thank you Novutech!” Nicolas De Bie, CFO [PIAS] About NetSuite: “NetSuite is the ideal solution to meet the needs of an international company like [PIAS]: integration of subsidiaries across different continents (Europe, UK, USA, Australia) and multi-currency management (EUR/USD/GBP/AUD), numerous analytical axes to facilitate reporting, and ease of consolidation thanks to the intercompany automation features. NetSuite offers a comprehensive solution that can be easily tailored to our specific needs. Besides allowing the [PIAS] group to unify the systems used in the many subsidiaries of our group, NetSuite has enabled us to entirely digitize our accounting and financial processes.” Nicolas De Bie, CFO [PIAS]
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NetSuite Custom GL Plug-in: what is it, how to set it up and some practical examples

NetSuite articles

October 08 2021

Introduction

In NetSuite, custom General Ledger (G/L) lines are used to enhance and customize the accounting entries generated by the system's standard processes. When posting transactions to the General Ledger, such as Item Shipments or Receipts, Invoices or Vendor Bills, Assembly Builds, Inventory Adjustments etc., NetSuite generates accounting impacts on accounts that are pre-defined, a.o. on Items and/or Customers and/or Vendors. These preconfigured postings are not always the desired ones for businesses that have to meet specific accounting standards, special regulatory or tax requirements, or business practices that are not addressed by NetSuite's default settings. The Custom GL Plug-in feature offers the possibility to customize those standard accounting impacts according to your company’s individual accounting needs.

Prerequisites

In order to use the Custom GL Plug-in option, you need to activate 2 features. Go to Setup > Company > Enable Features. Then, on the SuiteCloud subtab, enable the following features: Server Suite Script and Custom GL Lines. 

Application

In this example, we need Custom GL Plug-ins on 3 types of transactions: item receipts, assembly builds and vendor bills. The standard GL impacts were not matching with the specific requirements of our NetSuite customer. Therefore, we have created specific GL impacts by means of the Custom GL Plug-in feature. 

Item receipts

The calculations to be made by the Custom GL Plug-in are the following: 
  • Credit: quantity * rate on the item expense account (account number 609000 in this particular Belgian-style chart of accounts). 
  • Debit: quantity * rate on the item purchase account (600000). Note: the purchase account was created as a custom field on the Item record. 
As an additional condition, the plug-in needed to only run on the item receipts that are not created from a transfer order.  Here is an example of the final GL impacts on an item receipt recorded against a purchase order for the “bulk powder” item. Note that amounts are strictly hypothetical.  The two last lines are calculated by a Custom GL Plug-in. This Custom GL Plugin leaves the standard G/L posting intact, but adds additional lines to make the end result compliant with the accounting standards as desired by our customer.  Note: amounts are hypothetical

Assembly builds

The calculations made by this particular Custom GL Plug-in are the following: 
  • Credit: quantity * rate on the COGS account of the final product (713000). 
  • Debit: quantity * rate on the COGS account of the raw materials (603000). 
  • Debit: quantity * rate on the COGS account of the manufacturing charges (609000). 
  • Credit: total amount of the manufacturing charges on account 444000 (static value). 
  • Debit: total amount of the manufacturing charges on account 603000 (static value). 
Note: amounts are hypothetical

Vendor bills

The calculations made by this last Custom GL Plug-in on Vendor Bills are the following: 
  • Credit: total amount of the manufacturing charges on account 603000 (static value).
  • Debit: total amount of the manufacturing charges on account 444000 (static value). 
Note: amounts are hypothetical
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Revolutionizing invoicing efficiency

NetSuite articles

October 08 2021

Streamlining mass email invoices with timesheet attachments in NetSuite

In the fast-paced world of finance, the repetitive nature of invoicing tasks can be a significant bottleneck. Novutech recognizes the need for innovative solutions to simplify and expedite invoicing workflows. This article focuses on our NetSuite customization, designed to transform invoicing by enabling the mass emailing of invoices with integrated timesheet attachments. For CFOs in the Professional Services industry looking to optimize their invoicing processes, the challenge often lies in efficiently attaching timesheets to invoices and managing the time-consuming task of sending individual emails to multiple clients.  

Introducing the Mass Email Invoices Module: a game-changer for CFOs

Novutech's NetSuite customization introduces the Mass Email Invoices Module, a revolutionary solution designed to streamline invoicing workflows. This module allows CFOs to send invoices with timesheet attachments (into the same PDF) to multiple clients simultaneously, eliminating the need for manual and time-intensive email communications On top of this, it separates the process of invoice creation and invoice submission, which is challenging for a majority of NetSuite customers who are required to submit invoices upon creation (standard NetSuite feature).  

Key features of the mass email invoices module:

Effortless bulk emailing

  • Simplify communication by sending invoices to multiple client emails (from a single field) with a single click.
  • Eliminate the time-consuming process of manually sending emails one by one.

Template customization

  • Choose from a variety of templates to personalize invoice emails.
  • Tailor templates to align with brand identity and communication preferences.
Mass mail invoices

Confirmation notifications

  • Receive real-time confirmation notifications, ensuring successful email deliveries to clients.

Bulk transaction emails

  • Generate bulk transaction emails without navigating through individual invoice pages.
  • Customize emails to include multiple attachments, enhancing communication efficiency.
 

How it benefits CFOs

For CFOs relying on timesheets for invoicing, our customization offers a seamless solution. By selecting the "Attach Timesheet" option during email invoicing, a detailed timesheet is automatically generated and appended to the email. This feature not only saves time but also enhances transparency and client satisfaction by providing a breakdown of time spent on tasks.  

Conclusion

Novutech's NetSuite customization is a game-changer for CFOs in the Professional Services industry seeking to simplify invoicing tasks and enhance communication efficiency. Addressing challenges related to attachments and offering customization options, our solution transforms invoicing into a painless and effective process, aligning with the evolving needs of modern PS businesses. Experience the efficiency of mass emailing invoices with integrated timesheet attachments. Explore how Novutech's innovative solution can save you time and elevate your invoicing processes to new heights.
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Strategic partnership announcement: Novutech and Celigo empowering NetSuite users together

NetSuite articles Novutech culture

October 08 2021

We are excited to announce a strategic partnership between Novutech and Celigo, marking a new era in cloud integration and ERP optimization for NetSuite users. This collaboration unites Novutech’s NetSuite expertise with Celigo’s integration platform, enhancing business process efficiency and digital transformation.

A partnership defined by excellence

Since its founding in 2019, Novutech has become a trusted name in the NetSuite community, known for its commitment to redefining business processes and enabling digital transformation. Joining forces with Celigo, a global leader in cloud integration, we aim to deliver exceptional value to European NetSuite clients.

How Novutech and Celigo complement each other

  • Customized NetSuite solutions by Novutech: leveraging the power of NetSuite, Novutech tailors ERP solutions to meet the specific needs of scale-ups and growth companies, ensuring a perfect fit for your business strategy and operational requirements.
  • Integration expertise of Celigo: Celigo enhances these solutions with its robust integration platform, automating business processes and connecting disparate systems with the ÈRP backbone to create a cohesive and efficient IT environment.
  • Novutech’s inhouse team of Celigo Certified Integration Specialists: having our own integration team guarantees the delivery of a fully tailormade integration setup that fits with the customer’s specific requirements as translated in the unique setup of the core NetSuite ERP system and the peripheral best-of-breed applications. Our specialists are often part of the ERP roll-out team, which ensures a timely delivery and better control over the integration project.

Joint advantages for NetSuite clients

  1. Enhanced CRM and/or ecommerce capabilities: together, Novutech and Celigo deliver unified solutions built on NetSuite, with applications like Salesforce, Shopify, Magento, etc., to provide to our customers a commercial ecosystem that ensures accuracy, speed, and a superior customer experience, keeping your business competitive and customer-focused.
  2. Optimized financial operations: the partnership streamlines your financial processes, from transactions to cash flow management, leveraging NetSuite’s robust features with best-of-breed Spend, A/P and A/R and Cash Pooling solutions, all integrated into one platform with Celigo’s integration capabilities to fuel growth and efficiency.
  3. Supply chain excellence: gain a competitive edge with synchronized supply chain operations, linking your WMS and inventory optimisation applications seamlessly with NetSuite through Celigo’s real-time integration services, improving logistics and inventory management.
  4. Seamless software and service integrations: Novutech’s understanding of service-oriented businesses combined with Celigo’s automation tools minimizes manual work, enhancing productivity and service delivery. Typical examples include the integration of NetSuite ERP with billing tools like Salesforce, Zuora and Chargebee or various project management solutions.
 

Case study in the Food and Beverage Services industry

In the food and beverage sector, one of our clients harnessed the power of NetSuite to manage their entire business lifecycle, from procurement to sales. The real breakthrough came with integrating their warehouse management system with NetSuite via Celigo.  This integration facilitated a seamless flow of data and automated processes, ensuring timely and accurate order fulfilment. The collaboration between NetSuite and Celigo not only streamlined operations but also significantly improved service quality and customer satisfaction, exemplifying the strength of integrated cloud solutions in optimizing business performance.

Why this matters

Novutech and Celigo's partnership isn’t just about providing software solutions; it's about crafting a seamless, integrated digital ecosystem that propels businesses forward. This collaboration ensures that clients receive comprehensive support, from initial NetSuite implementation to ongoing process optimization and integration. In summary, the strategic alliance between Novutech and Celigo promises to transform the way businesses use NetSuite, enhancing capabilities, driving efficiency, and accelerating growth. We are proud to partner with Celigo and look forward to redefining the possibilities for our NetSuite clients.   About Celigo: Celigo is a leading integration-platform-as-a-service (iPaaS) provider, known for its innovative solutions that automate and integrate business processes across various cloud applications. Originated from California (USA), Celigo today has almost 1000 employees in 6 offices around the world, with their European team located in Amsterdam (NL). With a vision to make integration as simple as possible, Celigo strives to deliver integration solutions that reduce manual processes and allow people to focus on growing their business instead. Their robust platform supports thousands of enterprise and mid-market customers, processing millions of transactions monthly and demonstrating the scalability and reliability of their integration solutions. About Novutech: Founded in 2019 and with offices in the Benelux, France, and Denmark, Novutech is a rapidly growing digitalization partner to midsize companies across Europe. Created with a vision to redefine business processes, Novutech specializes in Cloud ERP solutions for scale-ups and growth companies in the Software, Professional Services, and Commerce sectors. With a team of 50+ certified NetSuite business and technical consultants, Novutech is at the forefront of digital transformation, helping businesses achieve their goals in the cloud with our advisory, implementation, optimisation and ongoing support services. As a dedicated partner with a long term vision, Novutech ensures that its clients get the most out of their NetSuite investment year after year, facilitating their path to success in the digital economy.
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Application Integration how-to: comparing IPaaS and Point-to-Point integration for business success

Broad ERP/Tech

October 08 2021

Introduction

In today's fast-paced and data-driven business environment, the seamless integration of applications, systems, and data sources is not just a convenience but a necessity. At Novutech, we understand the critical role that efficient, reliable integration solutions play in streamlining operations, enhancing productivity, and driving growth at companies using a diverse IT landscape. This article explores two main approaches to integration: Integration Platforms as a Service (IPaaS) and Point-to-Point Integration. We'll delve into their advantages, limitations, and how choosing the right path can significantly impact your business dynamics.  

Understanding IPaaS and Point-to-Point integration

Before we compare the two, let's define our terms. IPaaS, or Integration Platform as a Service, is a dedicated solution on its own that offers a suite of tools and services designed to facilitate the connection between various business systems and applications through a single platform. On the other hand, Point-to-Point Integration refers to the direct connection of two systems (without middleware) typically developed in-house, to ensure they can communicate and share data seamlessly.  

The case for IPaaS

IPaaS solutions, such as Workato and Celigo, with which Novutech holds extensive experience and multiple certifications, bring a plethora of benefits to the table.  They provide a comprehensive, visual overview of the information shared between systems, which is invaluable for managing complex data flows.  Another one of the standout advantages of IPaaS solutions is their error management capabilities. Platforms like Celigo simplify the process of identifying, reprocessing, and even modifying data associated with errors, thereby ensuring continuity and reliability in business operations.  Also, the use of an IPaaS solution greatly reduces the complexity and time required for integration projects, because there’s no need for extensive custom coding. Finally, IPaaS allows businesses to handle multiple integrations in a centralized location, enhancing visibility and control over their integration landscape. As iPaaS platforms are designed to scale with your business needs, they can accommodate additional integrations and more complex workflows as your business grows and evolves, without the need for significant additional investment.

IPaaS advantages:

  • Enhanced Visibility and Management: provides a comprehensive overview of information shared between systems, facilitating the management of complex data flows.
  • Simplified Error Handling: offers intuitive tools for identifying, reprocessing, and even modifying data associated with errors, ensuring business continuity.
  • Centralized Management out-of-the-box: allows for the centralized management of multiple integrations from a single platform, improving control and oversight, without extensive custom coding.
  • Scalability: scale with your business needs, without major additional investments.

IPaaS disadvantages:

  • Cost Considerations: the implementation of an IPaaS solution represents a significant investment, with ongoing expenses related to platform management and sometimes, depending on the pricing model, usage fees based on exchanged data quantities.
  • Platform Dependency: adopting an IPaaS solution introduces dependency on an additional platform, which may require businesses to adapt their operations accordingly.
 

Point-to-Point integration: the Novutech edge

At Novutech, we excel in leveraging NetSuite SuiteScript to create customized Point-to-Point Integration solutions. Our expertise allows us to tailor the integration process to meet the exact needs of our clients, providing a level of customization that IPaaS solutions cannot match. Operating without the need for an additional platform, P2P Integration offers direct, streamlined communication between systems.

Point-to-Point integration advantages:

  • Customization: offers the highest possible degree of customization to meet specific business needs, enabling tailored integration solutions.
  • Direct Integration: facilitates direct integration between systems without the necessity for an additional platform, reducing the integration process to the minimum required and avoiding the related investment and running costs.
  • Lower Initial Cost: for organizations with a small number of integrations, P2P can be less expensive initially and can be deployed fairly quickly, avoiding the need to learn a new IPaaS platform's ins and outs.

Point-to-Point integration disadvantages:

  • Error Handling Challenges: requires a more hands-on approach to identify and resolve errors, which may be less efficient and more time-consuming for businesses without a dedicated IT support team.
 

Making the right choice for your business

Choosing between IPaaS and Point-to-Point Integration depends on various factors, including your business size, integration needs, budget, and long-term goals. IPaaS offers a robust, scalable solution ideal for businesses looking to manage multiple integrations with complex data flows, emphasizing error handling and data management. Organizations with more complex, dynamic, or large-scale integration requirements might find an iPaaS solution more efficient and cost-effective in the long run. Conversely, Point-to-Point Integration, with its high customization potential and direct system-to-system connections, suits businesses prioritizing tailored solutions on a smaller scale and having the expertise to manage them in-house or by a reliable and responsive partner. Especially as the number of integrations grows, complexity, maintenance challenges, and scalability issues can arise with P2P integration, hence it may be more suitable for smaller, simpler integration needs in less dynamic environments.  

Conclusion

At Novutech, our deep understanding of both IPaaS and Point-to-Point Integration, bolstered by our extensive experience with platforms like Workato and Celigo, positions us as a leader in crafting integration solutions tailored to our clients' unique business requirements. Whether you're leaning towards the comprehensive capabilities of IPaaS or the customizability of Point-to-Point Integration, we're here to guide you through every step of the decision-making process, ensuring your business not only meets its current needs but is also primed for future growth.
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NetSuite optimization for SaaS Businesses

NetSuite articles

October 08 2021

Making the most of NetSuite: Strategic tech stack optimization for thriving SaaS Businesses

 

Introduction 

In the rapidly evolving SaaS landscape, maintaining an optimized tech stack has become vital for business agility, scalability, and competitiveness. Many SaaS companies struggle with the challenge of selecting the right technology mix to support their growth and operational efficiency. NetSuite emerges as a pivotal solution, offering comprehensive, flexible, and scalable ERP capabilities (from billing to seamless integrations capabilities) tailored to the unique needs of the SaaS industry.  

Optimizing your Tech Stack for Saas Businesses with NetSuite 

The growth of the SaaS industry and the tech stack imperative

As the SaaS industry is booming, companies are increasingly pressured to adopt technology solutions that not only scale with their growth but also offer the agility to adapt to changing market dynamics. The right tech stack is crucial for fostering innovation, enhancing customer experiences, and sustaining competitive advantage.  NetSuite stands out as a comprehensive, unified platform designed to meet these needs, providing robust functionalities tailored for SaaS businesses.

NetSuite for SaaS: Beyond basic functionality

NetSuite has proven to excel well beyond standard ERP capabilities, offering a specialized focus on SaaS metrics and reporting, order-to-cash processes, and subscription management as well as advanced revenue recognition. The platform's adaptability allows for the monitoring of crucial KPIs, such as Monthly Recurring Revenue (including Sales/Contracted MRR versus posted MRR Accounting-wise), Churn Rate, and Customer Lifetime Value (CLTV), enabling businesses to make data-driven decisions and strategize effectively.

Customized billing systems: A Game-changer

In the realm of SaaS, where subscription models reign, a flexible and reliable billing system isn't just beneficial – it's essential. SuiteBilling, NetSuite's standard billing engine, or the advanced ZoneBilling SuiteApp (for even more flexibility) are able to support simple to complex billing scenarios, supporting various pricing models, tiers, and subscription terms. This flexibility ensures that SaaS companies can innovate their pricing strategies without being hamstrung by technological limitations.

Unified platform vs. Best of breed: Making the right choice

Choosing between a unified platform like NetSuite and a best-of-breed approach is a pivotal decision for SaaS companies. While best-of-breed solutions offer deep functionality in specific areas, they often introduce complexity in integration and data consistency and they do not offer a complete overview of the business status. NetSuite provides a cohesive, integrated suite that ensures real-time visibility, consistency, and control across all business functions, which is crucial for fast-paced SaaS environments. In reality, a few best-of-breed solutions are often added to the NetSuite hub, to provide even richer functionality in specific business domains. As highlighted below with a concrete use case of a Danish scale-up, Novutech enables SaaS businesses to rethink their Tech Landscape by reducing the number of tools in their own legacy IT ecosystem and introducing NetSuite as the financial and subscription backbone system in the center of the SaaS organization, streamlining their operations for efficiency and cost-effectiveness.

Real-world use cases: NetSuite with Novutech in action

Illustrating the impact of NetSuite through real-world scenarios, we see how companies have leveraged the platform to align their revenue and cost models efficiently, automate their billing processes, and gain actionable insights through advanced analytics. These use cases underscore NetSuite's capability to support SaaS companies' unique requirements and drive their success in a competitive market. Novutech has been able to support European tech start-ups and scale-ups in their digital transformation journey by implementing NetSuite SuiteBilling or ZoneBilling with Salesforce, Hubspot or other in-house CRM systems, as well as integrating with third party tools like Zuora, Chargebee or MonetizeNow. 

Conclusion 

In the dynamic SaaS industry, optimizing your tech stack is not merely about integrating the latest technologies – it's about selecting a platform that aligns with your business model, enhances your operational efficiency, and supports your growth trajectory. NetSuite emerges as a powerful ally for SaaS businesses, providing a comprehensive suite of tools that cater to the industry's specific needs, from revenue recognition to subscription management and everything in between, and is fully scalable to the size of your business. Choose NetSuite with Novutech, the most qualitative, flexible and effective Consulting & IT partner out there! 
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Novutech’s Dunning Letters Implementation Methodology

NetSuite articles Novutech culture

October 08 2021

Transitioning effortlessly to optimal Accounts Receivable management

 

Introduction

When it comes to managing Accounts Receivable efficiently, many clients express interest in a streamlined dunning process to monitor overdue balances and automate the dispatch of dunning letters to their customers in a fully automated way. Our customers prefer a simple, flexible, and efficient approach. Our Dunning Letters NovuPack offers a tailored process that fits our customers’ requirements without unnecessary complexity.  

Implementation stages

In order to make a Dunning Novupack implementation as smooth and straightforward as possible, we follow a well-established and proven methodology at every customer:

Demo of the Solution

We demonstrate our solution and its functionalities during a 30-minute call, including a 20-minute walkthrough and a 10-minute Q&A session.

Requirements Gathering Meeting

Together with the customer, we assess their requirements and potential gaps, proposing a standard bundle and adding the necessary customizations based on their specific needs.

Prototype 1 in Sandbox and User Testing

Once the proposition is signed off, we configure an initial prototype within 5 business days. A one-hour training session is organized, enabling users to perform tests during the following 5 business days.

Prototype 2 in Sandbox

The testing phase is concluded by a tests review session, wherein users provide feedback on the initial prototype. Based on this information, we make agreed adjustments within the next 5 business days.

Production Deployment and Go-live

Once the prototype is set and done, we deploy all features in the customer’s production account. We define a Go-live date and provide tips and best practices for confidently using the bundle.  

Support

Throughout the Dunning Novupack implementation, our commitment to a seamless experience includes having an experienced team member accompany users. This support ensures expert guidance during requirements gathering, user testing, and Go-live phases.  Our team members host training and testing review sessions, offering insights and addressing queries. During the Go-live phase, our experts remain available for assistance, ensuring a smooth transition and resolving any potential issues. Our approach is validated by Baywa, a.o. They are a highly regarded client, who adeptly executed the Dunning Novupack methodology through these meticulous steps. This personalized support underscores our dedication to delivering not just a robust methodology but a hands-on, user-centric approach, guaranteeing a successful and well-supported implementation journey for our customers.  

Conclusion

Novutech's Dunning Implementation Methodology distinguishes itself by providing a simple and flexible approach to implementing our Dunning Novupack. The step-by-step approach, encompassing demo sessions, requirements gathering, prototype development, and production deployment, ensures a tailored and efficient implementation.  The methodology's emphasis on prototypes and user testing reflects Novutech’s commitment to meeting client needs and refining solutions based on valuable user feedback. This comprehensive approach ensures a smooth and optimized implementation experience for clients seeking an automated solution for managing overdue balances and sending dunning letters in their Accounts Receivable.
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Lengow: Customer testimonial

Customer use case

October 08 2021

Who is Lengow?

Since 2009, Lengow has established itself as a major player in the French and European markets by providing an intelligent and automated e-commerce platform. With over 200 integrated marketplaces and 1,400 channels, Lengow supports 4,900 brands and retailers in 64 countries, optimizing their visibility and profitability.

Lengow logo

Issue/Needs - Sustained Growth with Netsuite

The collaboration between Novutech and Lengow was initiated following the successful implementation of NetSuite at Ibanfirst, a long-time client of Novutech. As a portfolio company of Marlin Equity Partners, like Ibanfirst, Lengow was referred to Novutech to benefit from our expertise in Cloud ERP solutions. This marked the beginning of a fruitful collaboration. Needing a robust ERP tool to support their business and expansion, Lengow chose NetSuite to optimize its accounting processes, the bank reconciliation, and the quality of its management reporting through the standardization of KPIs across the various group companies. Novutech extended the implementation to their French and Spanish subsidiaries, anticipating future expansion.

Key NetSuite Features Leveraged by Lengow

In the scope of our partnership, Novutech integrated various powerful NetSuite features to meet the specific needs of Lengow, thus optimizing their process management.
  • Consolidation and Financial Reporting: given Lengow's geographic and multi-company scope, Novutech assisted Lengow teams to integrate their French and Spanish subsidiaries into NetSuite, with comprehensive transactional and reporting tools.
  • Integration with Zuora Tool: NetSuite's flexibility facilitated integration with other software such as Zuora (subscription billing tool).
  • Invoicing and Credit: NetSuite's invoicing feature automated Lengow's processes, improving operational efficiency. Credit management was integrated to ensure secure transactions.
  • Revenue Recognition: automation using Zuora as a source for revenue recognition provides a clear view of financial performance.
  • Supplier Payments Management: NetSuite facilitates supplier payments management for Lengow, ensuring smooth and secure transactions.
  • Integration of ZoneReconcile (Zone & Co): Novutech successfully led the integration of the bank reconciliation tool ZoneReconcile into Lengow's NetSuite tenant, in close collaboration with Zone & Co consultants.
  • Assets Module and Depreciation Management: the use of NetSuite’s Fixed Assets module ensures effective tracking of assets, with precise depreciation management.
  • Transaction Matching and Allocation Schedule: NetSuite offers advanced features to Lengow for transaction matching and allocation schedule, ensuring accurate matching of financial data.
  • Standard NetSuite Transactions: Novutech implemented and trained Lengow on the efficient creation and use of standard NetSuite accounting transactions (Journal entries, Customer and Supplier Invoices and Credits, Customer and Supplier Payments, etc.).
  • Management of Accrued Expense: Novutech assisted Lengow in building expertise in generating accrued expense journal entries.
  • Intercompany Management with our Novupack add-on solution: our Intercompany Automation Novupack was successfully integrated, providing transparent management of intercompany transactions between different subsidiaries.
 

Benefits of Working with Novutech

  • Accounting Expertise: our team provided essential accounting expertise to ensure accurate accounting.
  • Personalised Support: following a project methodology, we offered step-by-step support.
  • Availability and Travel: our availability and frequent visits to their offices (in France and Spain) were highly appreciated during the implementation.
 

Challenges Faced

  • Connectivity with Zuora: Customizing the Zuora connector took time and close collaboration with the external provider responsible for the Zuora integration. Challenges related to data quality also arose and had to be resolved.
  • Constantly Evolving Needs: New needs emerged along the way (especially around managing provisions for accounts receivable, etc.).

Current Situation - Growth and Continuous Optimization

Currently, Novutech continues to support Lengow in its growth by providing ongoing support. Our expertise is also being utilized to enhance financial reports and optimize data transmission. In summary, Novutech is proud to be Lengow's trusted partner, helping them achieve their growth objectives through a successful digital transformation. Do you want to know more about our expertise and how we run NetSuite implementations? Contact us
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What our customers say about us

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Actito

IT Services and IT Consulting

“The real added value for Actito is that Novutech started implementing from scratch so they know everything, the constraints, the technical environment, the people so it is easy for them to understand what Actito needs and knowing the history, Novutech can build further and further in a smooth way which makes things really easy and fast.”

Brieuc Noel de Burlin – System Manager & ADV Team leader

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Vinventions

Beverage Manufacturing

“Novutech’s strengths are really expertise and proximity. They are growing, they have offices in other countries which interests us a lot since we are present around the world.”

Sébastien Charlier – IT Director

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Yoga Room

Health, Wellness & Fitness

“NetSuite fit perfectly for our group because this ERP simplifies the centralization and the processing of accounting and financial data for multiple companies in differents countries, while being compliant with local legislation. In the end, we get a single and clear reporting that includes data from each point of sale in a single, standardized dashboard, regardless of its location and the company .”

Benjamin Bertho, Head of Finance & Administration

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Templafy

Computer Software

NetSuite is a really intuitive, flexible and scalable solution, which allows Templafy to grow and scale globally.

We are very pleased with the services provided by Novutech, which really helped us make a quick and thorough implementation of NetSuite. In my opinion, they are not only implementation consultants, but also an important sparring partner, providing advice both during and after the implementation phase, when necessary.“

Niels Simonsen, Head of Finance

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Solar Screen

Business Supplies & Equipment

“Changing ERP for a business is always a big bang. It’s a project that is exciting and at the same time frightening given the impact on all users, on all processes, and it was super important to find for us a company that shares our values, our DNA, and we have found in Novutech a company which, like us, puts the success of its projects and customer satisfaction first, and, in Novutech, we found interlocutors who wanted to understand our processes, who wanted to help us, who supported us from the start, and who continue to accompany us today with a real common interest in making the system appealing to all users.”

Nicolas Hoet, COO Solar Screen

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